Corporate Training & Strategic Consulting

Navigate Cultural Complexities and Cultural Differences

Work and Life are Global

Your employees need to understand cultural differences, both abroad and at home. That understanding will be the difference between success or failure for your organization.

Cultural competence is a journey. I can help you plan every step so that you succeed—wherever you are.

Global leaders are Cultural Intelligence leaders

Your company's success fully depends on how well you understand your employees' and your customers' cultural attitudes.

The Japanese say "Ba no Kuuki wo Yomu", or "being able to read the air", for those people that have a such a suptile understanding of cultural differences in business environemnts, that they can literally read through the air the mood and behavioural cues about what their counterparts feel, think and mean. Employees who possess a high level of cultural intelligence play an important role in bridging divides and knowledge gaps in an organization: educating their colleagues about different cultures; transferring knowledge between otherwise disparate groups; helping to build interpersonal connections and smooth the interpersonal processes in a multicultural workforce. Culturally intelligent employees also posses the potential to drive up innovation and creativity, due to their ability to integrate diverse resources and help your business make best use of the multiple perspectives that a multicultural workforce brings to the workplace.

Cultural Knowledge is today a science, well-documented and extensively explored academically by some of the most successful Business and Anthropology faculties worldwide. It is composed of content (what) and process (how) knowledge of other cultures, such as how and when people express disagreements with each other, or how to give feedback to subordinates.

Tools used

Country Mapping Tool

With this tool you can compare how two (or more) cultures build trust, give negative feedback, and make decisions.

Personal Profile Tool

The Personal Profile tool allows me to see how you compare to others of your own culture by responding to a short questionnaire and then map your results to that of various other countries, all on one graph.

Team Mapping Tool

Much like the Personal Profile tool, this tool allows you to combine your answers from the questionnaire with those of other members of your team along the eight dimensions introduced in the book: The Culture Map. You can see on one graph the results of how you and other members have responded to those same questions.

Work with an experienced advisor

You’ll consult with a cultural competence expert who has extensive experience working with businesses across the world. I will recommend a customized, blended solution of talent development strategies, easily consumable resources, and face-to-face or online learning programs adapted for employees around the world.

Set a cultural competence benchmark and review progress

After recommending strategies, we will develop together a robust, actionable program that may include virtual, in-person, and online modules. I focus on mission-critical skills and knowledge for your teams, leaders, and employees.

How do you know you’re improving if you can’t measure your growth? I use a suite of proprietary assessments to quantify your team’s cultural competence. These assessments turn gut feelings into measurable, reportable metrics.

After we finish your initial cultural awareness training program, we’ll assess where your team’s cultural competence level is and look for opportunities to continue to grow.

Create collaborative global teams

Through customized cultural competence training, I teach your employees how to be more self-aware and overcome barriers that arise from differences in geography, culture, and language.

Modules include:

  • Collaborating Across Cultures and Languages
  • Distance Virtual Collaboration
  • Engaging Virtual Meetings

Make your leaders global leaders

Empower your leaders to bring the best out of their teams, no matter where they are. Leading a global team takes insight, agility, and steady application of best practices.

We guide your leaders towards these skills with solutions like:

  • Executive Coaching
  • Customized Programs for High Potential future Leaders
  • Leading a Global Team

Build empathy for people in other cultures

Whether you work globally with clients or colleagues, trust and respect comes from shared understanding. I support your team with knowledge about different working styles and cultural assumptions and traditions.